If your tape gateway uses the symantec backup exec 2014 or netbackup 7. Powervault rd common support questions dell community. This was not a problem on previous media dat72, and ltolto 3 drives. An option to eject a tape from a drive using bemcmd is included in backup exec. To protect against accidental tape ejection during a backup or restore operation, many applications prevent using the tape drive s eject button for media removal. Symantec backup exec 2014 create disk based storage, backup jobs and add servers and install agents duration. But, if i tried to eject it by using the backup exec s device eject, the tape wont ejected. The early bird may get the worm, but the second mouse gets the cheese.
But, if i tried to eject it by using the backup exec s device eject. The business was using a tape drive to back up data from various systems using backup exec. Backup exec unloads tape drives when the be services are started, so assuming that you have already restarted the be services, there is nothing more that can be done from within backup exec at this time. Currently, when the media insert request happens, the tape is still in the drive. The backup runs every night to a quantum rdx drive. How to delete a storage device in backup exec 20 youtube. We are running backup exec 2014 on a server 2008 r2 std server. Software and firmware downloads seagate support us. Click the safely remove icon in your windows system tray to view the devices you can eject.
The best tape backup software for windows fast, reliable and easy to use. First tape in backup pool does not eject solutions. This is by design, and this has been done over virtually all the versions. The latest lto standards added some additional requirements to the tape drive hardware. The rd drive is a little unique from other backup drives because windows views it as a removable disk.
Symantec backupexec tape data recovery and tape data migration services. How do i eject the time machine backup drive automatically. Backup exec is ejecting a tape when it shouldnt vox. The tape drive was experiencing problems, so rather than purchasing another tape drive the decision was made to purchase ssd drives. In backup exec, backup, restore, duplicate, and other jobs automatically eject the media inside the tape drive or rdx if the media is not suitable for the current job. If i highlight the cleaning tape in the backupexec screen, eject is either grayed out disabled or not even an opt. But, it backs up nightly without issue and i eject and swap every friday morning.
Priced at only 149, iperius backup is one of the most cost effective solutions to make backups to dat or lto tape drives. I found that i can eject the tape by using the button on the hp storageworks sdlt 320 internal tape drive. Server 2008 a windows explorer window is open and showing drive contents for at least one logged in user. Either from the front lcd or via the librarys web interface.
However, cleaning the tape drive rarely corrected the problem. One issue i ran into this past week that i had forgotten about is how backup exec handles lto 4 tapes when it comes to ejecting the tape after the backup. We have a usb rd on this server and we can get it to eject, also, by disconnecting the usb cable and reinserting the usb cable in the drive. Professor robert mcmillen shows you how to backup a server using veritas backup exec 16. Symantec backup exec 2012 guardian network solutions.
Safely remove your backup plus desktop from your computer. Is there a way to configure a job in backup exec 12. Tape backup software for ltodat tape drives iperius backup. Click the driver tab, and verify that the driver provider is veritas. Ive tried vault tracker policies to export the tape, but that doesnt eject it from the drive. We have a customer who runs windows server 2003 with backup exec 12. In order for your backup software to successfully issue an eject command, you will need to have installed the rd utility from the cd. I must go into backup exec, click on the drive, and select unlock. This leaves the scsi card, the scsi cable, the backup exec software, or some setting on the drive itself i have found nothing in the drive s web interface that would modify speed. If necessary rightclick and remove the share from the sessions view of the system with rdx device connected. Auto ejecting a tape from robotic library using backup exec. Feb 27, 2014 this will work after installing rdx tools. Dec 04, 2015 i am looking at future back up devices and nas boxes and sans and cloud backup storage and collating all the info into a document ready to present, and have the following questions. An option to eject a tape from a drive using bemcmd is included in backup exec 10.
If the tape drive s andor tape library medium changer are. In order for your backup software to successfully issue an eject command, you will need to have installed the rd utility from the cd that came with your drive. Backup exec gives you simple, complete backup and recovery protection for your businessto cover all data wherever it resides. Powervault 124t, backupexec 11d, and eject dell community.
To send notification when the job completes, in the left pane, click. Rd unable to eject after backups complete page 2 vox. I have tried to use backup exec and eject it from there but the aplication the application returns this error. Feb 11, 2017 professor robert mcmillen shows you how to backup a server using veritas backup exec 16. Backup exec eject issue solutions experts exchange. Eject drive 00001 the job failed with the following error. Oct 01, 2015 this video will demonstrate how to eject a tape from a tape library using the backup exec software. You can try to get the tape out by powering down the drive if its internal this means powering down the server or library that its located in, press and hold the eject button and then power up the drive. This video will demonstrate how to eject a tape from a tape library using the backup exec. Licensed software or which does not support such licensed software or. Veritas backup exec is a data protection software product designed for customers who have mixed physical and virtual environments, and who are moving to public cloud services.
I use this type of drive to backup an sbs2011 installation. You are presented with a dialogue that gives you the option to ok the request or to cancel it. If i try to eject from the pv124t panel, i get a messsage that it is locked, check the backup software. Yeach thirdparty backup application is up to date with the most current build and available. Backup exec 2014 tapes ejecting before job is finished posted in backup, imaging, and disk management software. Verify that the rights listed in the how to setup user rightspermissions for backup exec service account besa article matches what you see in step 1. Powervault backup tape drive will not eject tapemedia successfully.
Explore five common veritas backup exec error codes, which range from services not starting to backup. We want to eject our cleaning tape, but run into a he said she said dilemma. The rdx drive does not eject after the job completes, t. Always eject a storage drive from your computer before physically disconnecting it. If software eject does not work, stop then disable all backup services. Professor robert mcmillen shows you how to do inventory of backup drives in veritas backup exec 16. Troubleshooting steps for ejecting stuck tapesmedia from. This hardware compatibility list hcl document contains information for all editions of backup exec 20. What backup software can i use with lto 7 tapes and an lto 7. The tape drive from the backup exec server is not getting ejected. On an sdlt drive if the 3 leds start blinking you most likely have a dropped leader, broken tape or stuck tape.
The os may be keeping an open handle to the device in the system process. In backup exec 12, im running backups to a drive pool with 2 dat 72 tape drives. Some drives do not support a software driven media eject. Backup exec will eject a tape if it is either write protected or not appendable. Iperius backup is a reliable and easy to use tape backup software, compatible with server 2008 and server 2012, and with any tape drive dat, lto ultrium, ait, dlt, sdlt, scsi, sas, usb, etc. Solved backup exec backing up to removable hard drives, any. When i try to eject the tapes, i get a message on the led saying that the tape cant be ejected. Therefore, if you unplug the drive without using the operating systems software, your files can become. How to do inventory of backup drives in veritas backup exec. The drive will then eject the cartridge until the next time backup exec writes to the drive and it then locks the cartridge again. Solved backup exec backing up to removable hard drives. Some devices do not support backup exec command to eject the tape even though the option to eject the tape after job. Adding rdx device to backup exec 2012, 2014, and 12. With the choice of upfront perpetual or subscription licensing, backup exec.
Iperius backup tape backup software for ltodat tape drives. I too tried many fixes through backup exec, but none worked because it wasnt an issue with the software, but the settings on the hardware itself. January 2002 part number 300005011 backup exec for netware administrators guide. Symantec backupexec tape secure data recovery services. Cant use symantec backup exec software to eject the tape. They previously had backup exec and this was standard for them. I have very limited knowledge about the tape drives and backup exec so please ask the questions to resolve this issue. I have a branch office server sbs 2008, running backup exec 2010 r3 and every now and then the lto drive spits out its tape before it is full which is a major pain as this is a remote site and no one on site has access to pop the tape back in. If your backup jobs definition is called myserver backup 00001 and you want to change the full backup stage called full and incremental stage named incremental, then you could do the following from the bemcli prompt. Veritas tape device drivers installation is not required if backup exec runs. Iperius backup is the best alternative to expensive software such as symantec backup exec. I am having issues ejecting a tape used with backup exec.
I tried exporting and the job did run, but nothing happened after that finished. Your computer must perform filing and housekeeping operations on the drive before it is removed. There is no direct option available in the backup exec tm gui for ejecting media after the restore job completes. When trying to do inventory or eject a tape from the drive using backup exec 10d and 11d the software freezes problem. Rdx cartridge is unable to eject or microsoft eject fails. How to remove server from symantec backup exec 15 server 2012 r2 standard backup server. The backup job is set to eject media after the job completes and set to respond to the media remove automatically. With a tape autoloaderlibrary it would simply check the next slot.
One of my client server is using symantec backup exec 2015 and hp usb tape drive and rdx for backup. For ibm tape drives put the drive in maintenance mode by pressing the eject button 3. I also went to media, but there is no option to eject. I have a dell pv124t robotic library partitioned for full, diff, and one slot for a weekly offsite backup. These older devices were not required to have the mail slot sensor. Backup exec will continue to access the tape devices via usermode. Insert a tape to drive and then when settled eject tape if this works, then would suggest uninstall backup exec, reboot and reinstall. First tape in backup pool does not eject solutions experts. I went to devices and clicked on the slot to want to eject, but the eject button is grayed out. How to configure backup exec to eject the media automatically after a restore job completes. Under the devices button, find your tape drive and right click to eject the tape.
How to do inventory of backup drives in veritas backup exec 16. How to stop an lto tape in a remote server from ejecting. The job stops progressing, but i can go into windows explorer and see the disk that backup exec wants to eject and browse through the folders. The safe to eject option in the taskbar does not appear when i power up the drive its in a hard drive. Backup exec can eject the media that is in a disk cartridge or tape drive. Backup exec unloads tape drives when the be services are started, so assuming that you have already restarted the be services, there is nothing more that can be done from within backup exec. When trying to do inventory or eject a tape from the drive using backup exec 10d and 11d the software freezes. Turns out, the phantom device missing 1 was occuring due to having the library setup for two tape drives, while the system only had one tape drive. Open task manager and close the following services. Log file, and what various errors mean within the log. I have a branch office server sbs 2008, running backup exec 2010 r3 and every now and then the lto drive spits out its tape before it is full which is a major pain as this is a remote site and. Backup exec freezes when doing inventory cloud and devops blog. How do i set time machine to eject my external time machine backup drive automatically after each backup. There is an rdx utility that shows the drive is healthy.
Some devices do not support a software driven media eject. Does anyone know how to eject tapes in backup exec 12. We are currently using a hard drive docking station essentially an external hard drive for daily backups of our servers. How to remove server from symantec backup exec 15 youtube. Backup exec 2014 tapes ejecting before job is finished.
To eject unload the tape, you would use the library itself. How to troubleshoot issues with a robotic library autoloader. Feb, 2017 professor robert mcmillen shows you how to do inventory of backup drives in veritas backup exec 16. Backupexec how to eject a tape from library youtube. As soon as i acknowledge the alert, the disk ejects. Regardless of which option you choose, the tape is ejected. Depending on what backup software you are using, each has a different way of issuing an eject command.
This product may contain third party software for which veritas is required to provide attribution to the third. Manage your drive with this package that includes samsung autobackup for realtime backup, samsung secretzone for data protection, samsung secure manager for data encryption and backup, and samsung external hard drive for management tools. Dec 08, 2009 we are currently using a hard drive docking station essentially an external hard drive for daily backups of our servers. Some customers have reported this issue in specific environments especially small business server 2003 with backup exec and volume snapshot services. Press the eject button on the drive to eject media. Auto ejecting a tape from robotic library using backup. The backup job is set to eject media after the job completes and set to respond to the media remove.
I have one sata drive for each day of the week that i load into the docking station and then backups run at night using backup exec. For this basic support, any device recognized and supported by the windows platform should work with backup exec. We upgraded to be 15, and the problems are persisting. To prevent accidental damage, you should eject your tape cartridges as soon as. On the backup exec tools menu, click backup exec services services credentials. Backup exec 2014 rev 1786 service pack 2 000023641. Installing backup exec using the command line silent mode. Use one of the drive utilities such as tdtool to unload the cartridge. Make sure removable storage is stopped and disabled for microsoft windows 2003 server. Tape drives using starwind and veritas backup exec. Stop and disable removal storage service rsm windows server 2003windows xp only. Why isnt it possible to get the eject function working with standalone drives, like backup exec e. I have one sata drive for each day of the week that i load into the docking station and then backups run at night using backup exec s backup to disk feature. If the media is a tape, the tape is rewound and you may be instructed to manually remove it.
Starwind enables tape drives to be shared over a standard ip network. Another software application antivirus, backup may be periodically accessing the rdx device letter. The latest lto standards added some additional requirements to the tape drive. It can back up open files vss, make disk images and restore individual files. The job is set to eject the tape, but only the second tape is ejected when the job completes. Professor robert mcmillen shows you how to delete a storage device in backup exec 20. This document provides instructions for configuring starwind to use symantec backup exec with a share tape drive. Eject the media after job completes option is missing when. When it comes to using aws or azure cloud storage, backup exec provides native connections that are just as easy to set up and manage as local storage. I must go into backup exec, click on the drive, and select. Symantec both backup exec and epp are just not doing it for me. Tape wont eject hewlett packard enterprise community. Use the safely remove tool to eject the hard drive you want to remove. The backup exec job engine system service is not responding.
This symantec product may contain third party software for which symantec is required to provide. On the storage tab, rightclick the disk cartridge or tape drive that you want to eject the media from. Use your application software to eject the cartridge. Solution when veritas backup exec tm for windows servers sees a tape device attached to a scsi or to an integrated drive electronics ide controller, it records specific information in a log called adamm.
1004 59 1468 228 949 1307 673 1269 1135 1290 961 304 1233 675 57 1440 225 782 889 607 1531 1306 1328 420 694 1167 162 354 1451 303